Snippets

We once heard knowledge management likened to herding cats. Stop for a minute and imagine yourself in a large room - or even a field - full of cats, trying to herd them towards one corner.
Not going well, is it?

So if you can’t herd cats, how could you get them to do what you want? You might suggest providing scratching-posts, saucers of milk, warm fires and balls of wool - components that go to make up the right environment.

That is exactly the view we take when thinking about knowledge management.